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TouchPoint Support Services

Engaged employer

Not a bad stepping stone - Patient Transporter TouchPoint Support Services Employee Review

3.0
Feb 13, 2024
Recommend
CEO approval
Business outlook

Pros

Wonderful coworkers. Ability to see all the different areas nurses can work in. Learning now things. Caring management

Cons

I feel as though, management does not support transport when it comes to the hospital and complaints. I’ve worked in a couple different roles in the hospital and I can say transporters are easily one of the most poorly treated in the hospital. Following transport protocols are next to impossible if you want to meet your time expectancy’s for each patient. Paychecks are incredibly confusing to understand. Once hired one of the first things you get advice on, is to keep track of the hours you work.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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