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TouchPoint Support Services

Engaged employer

Work here if you’d like harassment and discrimination with no help from HR! - Clinical Dietitian TouchPoint Support Services Employee Review

1.0
Nov 19, 2022
Recommend
CEO approval
Business outlook

Pros

Decent benefits package and my seniority received a good amount of PTO days.

Cons

Abusive management plus HR that is EXTREMELY difficult to contact and does nothing to help the employee. This company brags about how inclusive it is and how great it for diversity. Meanwhile, in real life, I was subjected to a campaign of harassment and discrimination for over a decade before I finally quit. The abusive manager finally got terminated for her behavior months later, but not before ruining the entire department. Zero help from HR on this and I wasn’t even able to complete an exit interview.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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