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TouchPoint Support Services

Engaged employer

Good job, but RDs not valued as much as other employees - Clinical Dietitian TouchPoint Support Services Employee Review

4.0
Aug 5, 2019
Recommend
CEO approval
Business outlook

Pros

Annual memberships fees to CDR/AND paid for by company 25 PTO days per year (increases to 30 after 5 years) Pre-made education handouts available for use Annual performance appraisal, usually resulting in a 3% raise

Cons

Touchpoint is first and foremost a food service company and food service activities are ALWAYS prioritized over clinical nutrition. You will be expected to perform meal rounds in addition to your everyday patient load. High turnover rate among dietitians means that you are constantly understaffed. No compensation for overtime work since you are hired on salary.

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TouchPoint Support Services Response
6y
Hello there, thanks for leaving us a review. We are so glad to hear you’re enjoying your experience and that you share our compassion for the people we serve. We appreciate the hard work our associates do each and every day. Thank you for being a part of the TouchPoint family!

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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