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TouchPoint Support Services

Engaged employer

Hardest place to work , way to fast paced and put too much on you , as one person , short staffed - Housekeeper TouchPoint Support Services Employee Review

2.0
Oct 3, 2018
Recommend
CEO approval
Business outlook

Pros

It’s a steady job if you can handle it all every day and not be stressed out

Cons

Short staff , too hectic , no team leadership

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TouchPoint Support Services Response
6y
Hi there, thanks for leaving us a review. It is unfortunate that your time here was not what you’d expected. Your constructive feedback will help us continue to grow and support our current employees. Best of luck with your future endeavors and we are grateful for the time you spent with us.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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