Misleading, Unsustainable, and Extremely High Turnover - Logistics Account Executive Total Quality Logistics Employee Review

Cons: Pay & Parking: The base salary is $40k, which is barely livable, especially in cities like Tampa. On top of that, employees are forced to pay $80/month for parking — and the pass doesn’t even cover Saturdays when you’re required to work. That means you’re paying an additional $15–30 just to park at your own job. Commission Structure: Commission doesn’t add to your base, it replaces it once you pass $40k. They advertise “unlimited earning potential,” but unless you’re handed accounts or have family connections, it’s nearly impossible to succeed. Sniping & On-Deck Accounts: They never explain during hiring that “sniping” accounts at 5 AM is part of the job. Most accounts are already burned out, marked as “do not call,” or simply don’t want to work with TQL because of past issues. The on-deck system is rigged in favor of people who already have accounts. Training: You don’t even get to call prospects until week 12. Until then, you’re basically a receptionist, dealing with carriers, angry drivers, and other brokers’ problems. Metrics & Harassment: The daily call metrics force you to harass companies 2–4 times a day. Everyone knows it damages relationships, but leadership insists it’s “normal.” Cost of Living vs Pay: $40k base with inflation and living costs is simply not enough. They even offer “support roles” that cut pay below $40k — which is unlivable. Turnover & Lawsuits: TQL has a 97% turnover rate and multiple lawsuits. That alone should tell you everything. 401k & Benefits: The “401k match” is misleading — you need tenure to qualify, and even then, many employees report issues with it not being applied correctly. Culture: Favoritism is rampant. Certain people get handed accounts while others grind for nothing. Leadership compares you to people who are “doing better,” but those people often got their success from spoon-fed accounts, not their own work.