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Total Quality Logistics

Engaged employer

LAE - Anonymous employee Total Quality Logistics Employee Review

4.0
Jul 3, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great atmosphere with good people and a solid hands on learning environment. Potential for making a substantial amount of money. The company has fantastic training for developing communication skills and selling techniques. It always seemed that there was never a situation, no matter how difficult or stressful that situation was someone else hasn't been through and couldn't help you with it. Fun activities, happy hours…etc

Cons

Phones sales. Somewhat cut throat with other brokers within the company (naturally) but can get sticky. They do however have rules in place to deal with these issues. My main issue was somewhat part of the nature of the job in being that your salary and livelihood could be cut in a day because of the negligence of a truck driver in which you have limited control over. Some carriers are a great experience but it only takes one bad apple to lose your biggest customer.

Explore other reviews about Total Quality Logistics

5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work hard-play hard culture, plenty of opportunities for advancement, and really friendly coworkers. The job isn’t for everyone, but for those wanting to dig in, there’s so much opportunity for success here.

Cons

Not many holidays due to the nature of the industry

1.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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