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Total Quality Logistics

Engaged employer

Review from AN Employee, NOT a Recruiter - Logistics Account Executive Total Quality Logistics Employee Review

2.0
Jan 30, 2014
Recommend
CEO approval
Business outlook

Pros

Young atmosphere, some company gatherings, easy to find a parking spot, you can vent about the job to almost every employee, most people go out drinking every night after work, will hire just about anyone

Cons

Disclaimer: most of the reviews posted in the last 5-6 months are from recruiters, and I wanted to touch base with reality. TQL promises this 6 month training program, actually it's 6 months being an assistant or as I like to say, a dog on a leash. There are about 10 levels of management between each team and communication is all through email, everything is disorganized and no one knows where they stand. "LOGISTICS ACCOUNT EXECUTIVE" WRONG - truck broker, that is what you are. My mentor once told me verbatim "rip that trucker off, we always use him for really cheap, who cares." TQL thinks it is all about the customer and does not realize the carriers are the reason you have customers. Have some respect. College graduates not from Ohio BEWARE! The recruiters focus more on the salary and all of these signing incentives, relocation bonuses, ect to get you to accept this job before you truly understand the nature of the position. I've been at TQL for about 6 months and can not tell you how many people have quit or been fired for trivial reasons. Everyone is constantly stressed out and the sales floor is filled with negative emotion. Reason why I'm writing this is because when I first read they reviews (about 7 months ago= before recruiters saturated them) it was all negative, and I still gave TQL a shot. Don't move away for this position, good things come to people who wait. PS: there is literally no room to grow within the company, you're either a broker and you make it at sales or you're let go.

Explore other reviews about Total Quality Logistics

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

I have no complaints about TQL

1.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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