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Total Quality Logistics

Engaged employer

A very greedy company - Logistics Account Executive Total Quality Logistics Employee Review

1.0
Jul 26, 2013
Recommend
CEO approval
Business outlook

Pros

It has health benefits and a 401 K. You're told to keep integrity with customers, but the company itself has none. Everybody lies to everyone, customers, carriers, you name it. You're just a number the whole time you're there. I saw 14 people leave within my first 3 months, some of them had made it on their own account, but didn't see a future with the company.

Cons

They take, take, take...they're only out to make their money. You work long hours, make calls to people that have heard the same speech before, but yet our customer service is above everyone else. Customers don't care, it's always about saving money and TQL's rates are always too high. Rate Matrix is terrible. My only regret is not leaving sooner, I wasted months working here.

Explore other reviews about Total Quality Logistics

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent training, Chance to make good money, Learn sales skills fast, Some helpful coworkers. Fast paced work environment.

Cons

High pressure to hit goals. Long hours most days, Can be stressful, Work life balance is not great, Not for everyone

1.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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