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Total Quality Logistics

Engaged employer

Valuable Experience, But Demanding Environment - Logistics Account Executive Total Quality Logistics Employee Review

3.0
Jan 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Strong sales training and onboarding for early-career reps. - Develops resilience, discipline, and outbound sales skills. - Exposure to high-volume sales and client communication. - Good resume builder.

Cons

- Very demanding hours with limited work-life balance. Leadership pushes work well outside normal business hours—for example, waking up before 5 a.m. to “snipe,” then staying late past 5 p.m. to prepare lists and reach out to West Coast prospects. As an LAE, you are also expected to work one Saturday per month, and during training as an LAET, you are required to work two Saturdays per month and maintain office hours from 7:45 a.m. to 5:15 p.m. - High-pressure, metrics-driven culture that can feel boiler-room-like. - The entire culture revolves around “the grind” and often promotes the dream of earning well into six figures with commission, which isn’t realistic for many new LAEs and LAETs. Many of the clients capable of supporting that income either don’t use brokers or are already set up with a broker within TQL or at a competing firm. Additionally, the commission structure requires consistently generating significant weekly revenue just to begin earning commission. - Can be very stressful and not a good fit for everyone. - Leadership often encourages aggressive sales tactics, including lying & bending the truth to acquire new clients, and promotes a “just grind harder and survive longer than everyone else” mentality.

Explore other reviews about Total Quality Logistics

5.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

I love the flexibility and freedom of the job. It allows me to capitalize on my skills of communication and negotiation will improving them as well.

Cons

Cleaning up the mess other leave behind

1.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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