Pros
You get a drink bottle and a shocking corduroy hat upon starting. Indies team is a vibe, great young team who enjoy coming to work and are collaborative. Marketing team also thinly spread but doing a great job. Working for a company that has a sustainable and ethical vision. That’s about it.
Cons
New to Australia and in theory a fantastic initiative and company that ticks all the right boxes. 1million users without any above the line marketing is amazing. What’s not amazing is the severe lack of leadership throughout the whole business. Senior management in the country is spread severely thin which created a vacuum where other not so senior managers with little experience take it upon themselves to rule the roost and lead without any previous management experience or nous. They also possess very limited emotional intelligence which makes one on one meetings almost impossible to humanly connect. There is barely any corporate infrastructure apart from the bare minimum. I got there and they were using spreadsheets and now operate extremely poorly on Salesforce with subpar explanations trickling down from HQ. No one really seemed to understand how to work an account and they still don’t, referencing spreadsheets even on my last day. Too much time spent on statistics that the merchant or company don’t care about, bottom line was the most important thing- not how many kgs of cow dung they could have potentially saved by not throwing out three donuts at a kiosk located in a suburb that no one has heard about. Pay is below market rate and their commission structure is a joke. It wasn’t even in place for my first three months. Don’t work here if you want to make money.