Lack of leadership honesty and transparency - Key Account Manager Too Good To Go Employee Review

Great people, great mission, fair comp structure

Nothing that I can think of!

The mission used to feel genuinely meaningful. In the early years, the team was passionate, supportive, and full of people who truly cared about each other and their work. Those relationships were and always have been the best part of the job.

Leadership has completely derailed the company’s culture and lost touch with what made Too Good To Go meaningful in the first place. The head of Key Accounts is known for belittling other employees and creating a fear-based environment that has driven people out in waves. It’s disheartening to see great people leave and directly cite this person as the reason, while senior leadership continues to turn a blind eye. Feedback is neither welcomed nor acted upon, and the people who remain are either too burned out to care or too afraid to speak up. In recent years, decisions have been driven by ego and short-term metrics rather than trust or long-term vision. Communication is inconsistent, priorities shift weekly, and there is very little transparency — especially around compensation. Raises of 1% or less are standard, even with strong performance, which further reinforces how undervalued employees have become.