Lack of Leadership & Process - Creative Director Tonal Employee Review

2.0
Sep 7, 2021
Recommend
CEO approval
Business outlook

Pros

Competitive pay Really cool product Amazing Creative Team Worthy mission CSO & CEO are smart and inspiring

Cons

Lack of executive leadership in sales marketing CMO is seemingly very inexperienced and has a dated approach to marketing tactics or lack thereof Poor processes and no accountability Extremely political

Explore other reviews about Tonal

5.0
Feb 24, 2025
Recommend
CEO approval
Business outlook

Pros

This is a great place to work - but might be team dependent.

Cons

Little chaotic but it's a start-up

2.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

The product itself is innovative and easy to stand behind.

Cons

There's a disconnect between how polished the product is and how messy things can feel internally, because you're trying to provide support while dealing with unclear processes and shifting expectations, and instead of having a stable way of handling things you're constantly adjusting depending on the situation, which slows everything down and makes the job more frustrating than it should be.

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