The Best Work Environment - Care Experience Manager TimelyCare Employee Review

5.0
Jan 14, 2025
Recommend
CEO approval
Business outlook

Pros

Timelycare focuses on providing the best care for our members Timelycare is always striving to innovate and improve our platform and member experience by listening to the ideas and suggestions of everyone who works here. My experience and opinions are valued and sought out as we develop and grow. My leadership team and HR team fully support me.

Cons

There is limited room for growth in some departments.

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TimelyCare Response
1y
At TimelyCare, we are dedicated to delivering exceptional care to our members while fostering an environment where every team member feels supported and valued as part of our collaborative culture. We recognize growth opportunities and remain committed to improving career development opportunities across all teams. Thank you for all you do to create the best Care Experience for our TimelyCare members!

Explore other reviews about TimelyCare

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

TimelyCare has a strong mission focused on improving student well-being, which makes the work feel meaningful and impactful. The people are collaborative, supportive, and genuinely care about both employees and the populations we serve. Leadership is invested in growth, and there are opportunities to take on new challenges and expand your skills. The company has embraced flexibility and continues to evolve as it scales.

Cons

Like many fast-growing organizations, priorities can shift quickly, which sometimes creates ambiguity around processes and decision-making.

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TimelyCare Response
5d
It is meaningful to see our mission, people, and culture reflected in your experience. We believe great work happens when talented people are trusted, supported, and connected to a purpose that matters. As TimelyCare continues to grow, we are focused on creating clarity, investing in our people, and building on the culture that has helped us expand our impact for students and campus communities across the country.
1.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I genuinely don’t think there are any other than the people (who they’re burning out or forcing out)

Cons

To the Glassdoor responses from TimelyCare: “we found no record of the specific incidents referenced” is a strange thing to say about anonymous reviews. What exactly are you looking into — Slack messages? Zoom recordings? The implication that you’re investigating who wrote these reviews is more revealing than anything the reviewer said. The irony is that the very culture described in every negative review — retaliation against anyone who speaks up — is exactly why employees can’t give honest feedback internally and have to resort to anonymous posts in the first place. And then those posts get publicly discredited. I’ve been gone over a year and I’m still untangling what this place did to my sense of self at work. That doesn’t happen at healthy companies. Good luck to everyone still there.

5
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TimelyCare Response
5d
We hear the concern behind this review. Anonymous feedback can reflect experiences people may not have felt comfortable sharing elsewhere, and that is important for us to recognize. We read reviews in full, pay attention to recurring themes, and use feedback from multiple sources to better understand where trust, communication, and support need to improve. Our focus is not on identifying anonymous reviewers, but on understanding feedback and continuing to strengthen the employee experience for current team members.
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