Collaborative Organization with an exceptional work culture - Manager TimelyCare Employee Review

5.0
Sep 3, 2024
Recommend
CEO approval
Business outlook

Pros

Cross collaboration between departments is par to none. Everyone is willing to jump in and help teammates whenever and however needed. This promotes a positive work environment knowing that you're being supported by others outside of your direct team. With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi-weekly company call so that everyone can virtually connect and ensuring that their employees are taking care of themselves mentally and physically. Having previously worked for organizations who didn't care about your personal health and well-being, working for a company who does is life changing.

Cons

The only con is not being able to see co-workers in person more frequently; however, TimelyCare's Executive Leadership team does a tremendous job in ensuring that we virtually connect, on a regular basis, and at least once a year in person. With the pro of working remotely is also the con of wanting to be together, more frequently, in person.

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TimelyCare Response
1y
Thank you for your encouraging feedback! We truly value our employees as we know it is our team members who make TimelyCare a great place to work. Our commitment to collaboration, along with our mission and vision, drive our daily impact. As we focus on supporting students to excel in all aspects of their lives, we are dedicated to the well-being and success of our employees as well. Thank you for your contributions to our growth!

Explore other reviews about TimelyCare

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

TimelyCare has a strong mission focused on improving student well-being, which makes the work feel meaningful and impactful. The people are collaborative, supportive, and genuinely care about both employees and the populations we serve. Leadership is invested in growth, and there are opportunities to take on new challenges and expand your skills. The company has embraced flexibility and continues to evolve as it scales.

Cons

Like many fast-growing organizations, priorities can shift quickly, which sometimes creates ambiguity around processes and decision-making.

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TimelyCare Response
1d
It is meaningful to see our mission, people, and culture reflected in your experience. We believe great work happens when talented people are trusted, supported, and connected to a purpose that matters. As TimelyCare continues to grow, we are focused on creating clarity, investing in our people, and building on the culture that has helped us expand our impact for students and campus communities across the country.
1.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I genuinely don’t think there are any other than the people (who they’re burning out or forcing out)

Cons

To the Glassdoor responses from TimelyCare: “we found no record of the specific incidents referenced” is a strange thing to say about anonymous reviews. What exactly are you looking into — Slack messages? Zoom recordings? The implication that you’re investigating who wrote these reviews is more revealing than anything the reviewer said. The irony is that the very culture described in every negative review — retaliation against anyone who speaks up — is exactly why employees can’t give honest feedback internally and have to resort to anonymous posts in the first place. And then those posts get publicly discredited. I’ve been gone over a year and I’m still untangling what this place did to my sense of self at work. That doesn’t happen at healthy companies. Good luck to everyone still there.

4
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TimelyCare Response
1d
We hear the concern behind this review. Anonymous feedback can reflect experiences people may not have felt comfortable sharing elsewhere, and that is important for us to recognize. We read reviews in full, pay attention to recurring themes, and use feedback from multiple sources to better understand where trust, communication, and support need to improve. Our focus is not on identifying anonymous reviewers, but on understanding feedback and continuing to strengthen the employee experience for current team members.
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