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      TimelyCare

      Engaged employer

      TimelyCare reviews

      Awful - Anonymous employee TimelyCare Employee Review

      2.0
      Jan 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Like many of the reviews say, everyone here is very passionate about the mission and helping students. It's the reason why everyone decides they want to work here, and it's the best part about working here.

      Cons

      I agree with the countless negative reviews that this is one of the worst places I have ever worked. I have never worked so hard, so long, and with such minimal regard for my mental health and the health of my teammates. You can push back and tell management that the workload is too much and they say that things will change, only to find out that they are planning more with less people and resources. The amount of people that have left or have been let go from this place is insane. My assessment of it is that leadership at the very top has no regard for their employees and they only care about results and making themselves money. Everyone is set up to fail with the unrealistic goals, due dates, and overall expectations. And then they will mask it with the happiness of helping others. Not to mention the tracking software that makes you feel like you need to be chained to your computer at all times or else you're going to get in trouble for not working 24/7. We can't even keep contractors because they feel overwhelmed by the craziness. It's truly chaotic and unhealthy.

      avatar
      TimelyCare Response
      5mo
      We appreciate your transparent feedback and we value hearing from our team members. Listening, understanding, and implementing change with our mission at the core, is central to how we continue to grow. Your feedback highlights important themes, and while we do not have identifying information related to this, we recognize the impact these experiences can have on our teams. Leadership is actively focused on strengthening how we support our people, including reassessing priorities, resourcing, performance expectations, and how growth is balanced with sustainability and well-being. Treating people with respect, empathy, and care is foundational to our values, and we remain committed to ensuring our culture consistently reflects those principles in day-to-day experiences. We encourage all team members to share their genuine experiences by reaching out to the People and Culture Team directly as we welcome the opportunity to better understand as your input matters. Feedback plays an important role in how we continue evolving our culture, leadership practices, and the experience we aim to create for everyone at TimelyCare.

      Explore other reviews about TimelyCare

      5.0
      Jun 10, 2026
      Professional
      Recommend
      CEO approval
      Business outlook

      Pros

      TimelyCare has a strong mission focused on improving student well-being, which makes the work feel meaningful and impactful. The people are collaborative, supportive, and genuinely care about both employees and the populations we serve. Leadership is invested in growth, and there are opportunities to take on new challenges and expand your skills. The company has embraced flexibility and continues to evolve as it scales.

      Cons

      Like many fast-growing organizations, priorities can shift quickly, which sometimes creates ambiguity around processes and decision-making.

      avatar
      TimelyCare Response
      4d
      It is meaningful to see our mission, people, and culture reflected in your experience. We believe great work happens when talented people are trusted, supported, and connected to a purpose that matters. As TimelyCare continues to grow, we are focused on creating clarity, investing in our people, and building on the culture that has helped us expand our impact for students and campus communities across the country.
      1.0
      Jun 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I genuinely don’t think there are any other than the people (who they’re burning out or forcing out)

      Cons

      To the Glassdoor responses from TimelyCare: “we found no record of the specific incidents referenced” is a strange thing to say about anonymous reviews. What exactly are you looking into — Slack messages? Zoom recordings? The implication that you’re investigating who wrote these reviews is more revealing than anything the reviewer said. The irony is that the very culture described in every negative review — retaliation against anyone who speaks up — is exactly why employees can’t give honest feedback internally and have to resort to anonymous posts in the first place. And then those posts get publicly discredited. I’ve been gone over a year and I’m still untangling what this place did to my sense of self at work. That doesn’t happen at healthy companies. Good luck to everyone still there.

      5
      avatar
      TimelyCare Response
      4d
      We hear the concern behind this review. Anonymous feedback can reflect experiences people may not have felt comfortable sharing elsewhere, and that is important for us to recognize. We read reviews in full, pay attention to recurring themes, and use feedback from multiple sources to better understand where trust, communication, and support need to improve. Our focus is not on identifying anonymous reviewers, but on understanding feedback and continuing to strengthen the employee experience for current team members.
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