Weak supervisor - Client Service Representative Ticketmaster Employee Review

3.0
Jul 19, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible and work from home.

Cons

In charge young and no experience

Explore other reviews about Ticketmaster

5.0
Mar 1, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing staff, very fun and educational project and just good vibes overall.

Cons

Internship was only 3 weeks

2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

Cons

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.

5
See reviews by: Helpful|Rating|Date|All