Ticketmaster Reviews
Updated Jun 30, 2022
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Found 877 of over 997 reviews
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Recommend to a Friend
Approve of CEO
Jared Smith and Mark Yovich
418 Ratings
Pros
"I'm working here for a year now and I'm glad I joined Ticketmaster" (in 68 reviews)
"Good work environment, can switch to projects" (in 63 reviews)
Cons
"I then found out that the company (via bbc because ticketmaster didn't bother saying anything to the employees as far as I am aware" (in 51 reviews)
"shifts are often in the evening so the work-life balance can be difficult" (in 31 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Ticketmaster and is not affected by filters.
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- Current Employee★★★★★
Pros
Team, culture, benefits, lots of good stuff
Cons
Not much, would recommend working here
- Former Employee, more than 3 years★★★★★
Pros
You’ll meet some of the most hardworking and dedicated people.
Cons
Pay well below market value and there isn’t a lot of work-life balance.
- Current Employee, more than 5 years★★★★★
Pros
Good technologies. Smart people. Remote work.
Cons
Work and life balance is hard to manage
- Former Employee, more than 3 years★★★★★
Pros
Flexible schedule, easy to take/give shifts. Union job
Cons
Call centre. Corporate attitude toward customer service.
- Current Employee, less than 1 year★★★★★
Pros
Great people to work with. Very friendly environment and helpful at the same time. Lots of learning opportunities.
Cons
Nothing that I can think of
- Former Employee, more than 5 years★★★★★
Pros
Lots of opportunities to hone your customer service skills Perks include access to Ticketmaster events
Cons
Have to manage unruly customers Can be exceptionally busy at major events
- Current Employee★★★★★
Pros
lots of growth within company and mobility
Cons
under-market pay compared to other industries
- Former Employee★★★★★
Pros
It was a great learning experience for me.
Cons
It was a fairly cliquey workplace.
- Former Employee, more than 3 years★★★★★
Pros
Not stress full Fairly easy
Cons
Small shift Not alot of hours
- Current Employee★★★★★
Pros
Short shifts that are flexible
Cons
Not that many shifts a month
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Ticketmaster Reviews FAQs
Ticketmaster has an overall rating of 3.9 out of 5, based on over 997 reviews left anonymously by employees. 74% of employees would recommend working at Ticketmaster to a friend and 62% have a positive outlook for the business. This rating has been stable over the past 12 months.
74% of Ticketmaster employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ticketmaster 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.
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