Ticketmaster Reviews

Updated Jun 30, 2022

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Found 877 of over 997 reviews

3.9
74%
Recommend to a Friend
83%
Approve of CEO
Ticketmaster Presidents Jared Smith and Mark Yovich
Jared Smith and Mark Yovich
418 Ratings
Pros
  • "I'm working here for a year now and I'm glad I joined Ticketmaster(in 68 reviews)

  • "Good work environment, can switch to projects(in 63 reviews)

  • Cons
  • "I then found out that the company (via bbc because ticketmaster didn't bother saying anything to the employees as far as I am aware(in 51 reviews)

  • "shifts are often in the evening so the work-life balance can be difficult(in 31 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Ticketmaster and is not affected by filters.

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    1. 5.0
      Current Employee

      Great company

      May 26, 2022 - Box Office 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team, culture, benefits, lots of good stuff

      Cons

      Not much, would recommend working here

      Be the first to find this review helpful
    2. 3.0
      Former Employee, more than 3 years

      Good Place to Start Your Career

      Jun 9, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You’ll meet some of the most hardworking and dedicated people.

      Cons

      Pay well below market value and there isn’t a lot of work-life balance.

      1 person found this review helpful
    3. 4.0
      Current Employee, more than 5 years

      Good overall

      Apr 30, 2022 - Lead Software Engineer in Quebec, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good technologies. Smart people. Remote work.

      Cons

      Work and life balance is hard to manage

      Be the first to find this review helpful
    4. 3.0
      Former Employee, more than 3 years

      Ok call centre, flexible schedule

      Mar 29, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, easy to take/give shifts. Union job

      Cons

      Call centre. Corporate attitude toward customer service.

      Be the first to find this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Great place to work

      Feb 3, 2022 - Mobile Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with. Very friendly environment and helpful at the same time. Lots of learning opportunities.

      Cons

      Nothing that I can think of

      Be the first to find this review helpful
    6. 3.0
      Former Employee, more than 5 years

      Great place to cut your teeth in customer service

      Jan 5, 2022 - Senior Box Office Supervisor in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities to hone your customer service skills Perks include access to Ticketmaster events

      Cons

      Have to manage unruly customers Can be exceptionally busy at major events

      Be the first to find this review helpful
    7. 5.0
      Current Employee

      Great

      Sep 7, 2021 - Software Developer II in Montreal, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of growth within company and mobility

      Cons

      under-market pay compared to other industries

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    8. 3.0
      Former Employee

      Good outweighs the bad

      Sep 6, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was a great learning experience for me.

      Cons

      It was a fairly cliquey workplace.

      Be the first to find this review helpful
    9. 4.0
      Former Employee, more than 3 years

      Good part time job

      Jul 13, 2021 - Box Office Seller in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not stress full Fairly easy

      Cons

      Small shift Not alot of hours

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Great

      Jun 14, 2021 - Box Office 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Short shifts that are flexible

      Cons

      Not that many shifts a month

      Be the first to find this review helpful
    Viewing 1 - 10 of 877 Reviews

    Ticketmaster Reviews FAQs

    Ticketmaster has an overall rating of 3.9 out of 5, based on over 997 reviews left anonymously by employees. 74% of employees would recommend working at Ticketmaster to a friend and 62% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Ticketmaster employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ticketmaster. This rating has been stable over the past 12 months.

    74% of Ticketmaster employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ticketmaster 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

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