Great part-time job through school/college - box office supervisor - Anonymous Ticketmaster Employee Review

4.0
Jun 24, 2014
Recommend
CEO approval
Business outlook

Pros

Get to see lots of different events and concerts around the country Well paid part time job for young people Very flexible in terms of working hours Let you swap shifts amount yourselves management are generally nice Depending on the gig it can be super quiet and easy

Cons

No progression really from supervisor besides one manager position. It's really just a college job. Some weeks are quiet and you don't get much work due to large number of staff. Festivals are stressful due to the long hours and dealing with intoxicated public Big events can be crazy and you are rushed off your feet with customers, sometimes there could be more staff at these events

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5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

A great group of people

Cons

Frequent incidents lead to an inconsistent work-life balance

2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

Cons

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.

6
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