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ThinkTank (Colorado)

Is this your company?

Lack of execution by senior management is taking the company down - Anonymous employee ThinkTank (Colorado) Employee Review

2.0
Jun 28, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great innovative product idea. Anyone you show it to, gets it. There are a multitude of use cases where the product can excel.

Cons

Senior management fails to execute on any plan leading to a reduction in force (a.k.a. layoffs) when revenue doesn't meet forecast. The CEO can't delegate because he does not trust any opinions that do not match his own. The CEO is quick to fire anyone that raises views in opposition to those of his own. Sales has been driven only from the CEO and CFO. Any sales people they hire are usually fired within a couple of months. Customers are limited to two large organizations because the sales people hired are not given a chance to succeed. The sales cycle is long due to the price point of the product. The product development has been mired in defects and problems, due in a large part to the original architect and developers.

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ThinkTank (Colorado) Response
11y
We have since built up a global sales team and have added a local Inside Sales team to help improve the flow of viable sales from the generated leads. This has allowed us to continue to hit our quarterly targets and improve the sales process overall. We have many customers that have responded positively to the sales methodologies. We have made huge improvements to the technology with our latest releases. We have had huge sales wins and increased customer satisfaction as a result of the fixes and improvements. Our business moves quickly and requires us to respond to the needs of the customers which can shift priorities. We function as a start-up and this can sometimes cause a gap for employees and management. We continue to improve the communication with more frequent company meetings and councils to keep people informed.

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CEO approval
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Cons

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CEO approval
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