Jun 9, 2026
The Very Group Response
3dWe’re really sorry to hear this was your experience. We know there’s been a lot of change for our customer care teams and transferring to a new business isn't easy.
We’re especially sorry to read how the TUPE process felt from your perspective. Supporting colleagues’ wellbeing throughout was really important to us, and we put a range of support in place - including regular updates on progress, opportunities to ask questions via the intranet and at town hall meetings, coffee sessions with the leadership team, and continued access to our Mental Health First Aiders and employee assistance programme.
As always, we're open to hearing more specific feedback about colleague experiences. If you'd like to share more detail, please do reach out to Jen Barber, People Director or Vicky Gregory, Senior People Partner.
Thank you for everything you contributed during your time at Very, and we wish you all the best for the future.