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The UPS Store

Part of UPS

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Fun but difficult - Sales Associate The UPS Store Employee Review

3.0
Oct 17, 2015
Recommend
CEO approval
Business outlook

Pros

Most stores are closed on Sunday, the hours are flexible, significant amount of down time at some locations. You get to know your repeat clients very well and it's rewarding helping them with a big project whether shipping something fragile or a copy job.

Cons

Pay is not equivalent to what you're responsible for day to day, there's A LOT to learn and you don't make nearly enough. It's a franchise so the owner doesn't have to offer you any benefits. I never had a paid holiday or any paid time off.

Explore other reviews about The UPS Store

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Really flexible job with a lot of free time to do stuff

Cons

Can get a little boring at times, but not that bad at all

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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