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The UPS Store

Part of UPS

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The UPS Store - Customer Service Associate The UPS Store Employee Review

2.0
Sep 19, 2015
Recommend
CEO approval
Business outlook

Pros

Working with unusual and unique items daily

Cons

Franchise managers inexperienced in managing a business, employees

Explore other reviews about The UPS Store

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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