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The UPS Store

Part of UPS

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Customer Care Associate - Sales Associate The UPS Store Employee Review

3.0
Mar 11, 2015
Recommend
CEO approval
Business outlook

Pros

Always something different happening each day. A lot of interaction with people. Great for someone who likes customer service and different tasks throughout their day

Cons

Can get overwhelming at times especially during the holidays. A lot of physical work involved in packing and moving packages & boxes.

Explore other reviews about The UPS Store

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Atmosphere, management, employees, pay, shifts

Cons

Lack of Benefits, rude customers,

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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