employer cover photo
employer logo
employer logo

The UPS Store

Part of UPS

Is this your company?

High paced, frantic retail job - Store Manager The UPS Store Employee Review

3.0
Jul 30, 2021
Recommend
CEO approval
Business outlook

Pros

Picked up 3 years of management experience, I learned how to hire and train staff, I learned a lot about the shipping industry and how to operate a print shop. The job is interesting, in that every person who walks through the door usually wants something different from the last customer, which keeps things intellectually engaging and prevents the job from growing stale

Cons

The job is frantic and chaotic at almost all times. At any given moment, there will be 5 customers in the lobby that need to be waited on, a bunch of items that need to be packaged on the pack table, 6 outstanding print orders, inventory that needs to be ordered, and 2 phone lines that need to be answered. And it’s like that for 8 hours. I went home physically and mentally exhausted more often than not

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

See reviews by: Helpful|Rating|Date|All