Pros
Many diverse parts to the job which can be strategically emphasized if/when looking for employment elsewhere. Gain experience in customer service, multi-tasking, time management and operating office equipment. Likely to obtain Fingerprint Rolling Certification and/or become a Notary Public. Depending on your boss and so long as you are actively seeking knowledge, you can learn a lot about entrepreneurship, have ample opportunity for growth, and cultivate valuable and rewarding relationships with local residents and businesses.
Cons
Because UPS has a lot of relationships with various retailers, customers can be demanding and expect you to know everything about every company, especially when it comes to returns. The UPS Store and UPS Corporate are separate entities, a difficult concept to have to explain when people have certain questions about deliveries. Some franchise owners can be cheap, which affects your hours, pay, and workload.