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The UPS Store

Part of UPS

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A+ - Customer Service Representative The UPS Store Employee Review

5.0
May 30, 2020
Recommend
CEO approval
Business outlook

Pros

Fast friendly work environment and flexible schedule.

Cons

Hourly pay $12 and handling customer complaints that were out of our control.

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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