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The UPS Store

Part of UPS

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Not the best place to work, but not the worst - Assistant Manager The UPS Store Employee Review

3.0
Sep 19, 2013
Recommend
CEO approval
Business outlook

Pros

I enjoyed that I worked for a local franchise owner, meaning I got to see my boss on a regular basis and reinforce my value to the company. The location was always busy and I never felt like I was bored.

Cons

The owner rarely pulled his own weight, customer service with corporate was difficult, and the lack of rigidity with franchise rules meant I always felt like our franchise was cheating the customer.

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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