3.0
Sep 19, 2013
Former employee, more than 1 year
Pittsburgh, PA
Recommend
CEO approval
Business outlook
Pros
I enjoyed that I worked for a local franchise owner, meaning I got to see my boss on a regular basis and reinforce my value to the company. The location was always busy and I never felt like I was bored.
Cons
The owner rarely pulled his own weight, customer service with corporate was difficult, and the lack of rigidity with franchise rules meant I always felt like our franchise was cheating the customer.