4.0
Oct 23, 2012
Current employee, more than 1 year
Bloomington, IN
Recommend
CEO approval
Business outlook
Pros
I learn a lot about shipping and the logistics of how UPS works. There is a lot of customer interaction, which is a plus for someone like me who enjoys working with people. You do not work with many people, which can be a good thing.
Cons
Working with few people can also be a bad thing if you do not get along with those people. Customers often complain about pricing or ask stupid questions, but as with any customer service position you just have to deal with it.