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The UPS Store

Part of UPS

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Customer Service Associate - Customer Service Associate & Cashier The UPS Store Employee Review

5.0
Jan 29, 2018
Recommend
CEO approval
Business outlook

Pros

Each day was different, things people ship are interesting. The store I worked at the Owners were very flexible, and they expected flexibility from associates. I learned a lot working for them, and not just about the business, but how to treat employees. They were good to me, and everyone who worked there with me.

Cons

Customers could be difficult, but that's the nature of working in retail. Owner and Manager would take over if a customer got to be too difficult (I guess that's a Pro though)..

Explore other reviews about The UPS Store

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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