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The UPS Store

Part of UPS

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Great job, love working here - Assistant Manager The UPS Store Employee Review

5.0
Jun 23, 2016
Recommend
CEO approval
Business outlook

Pros

Great balance of work and time off, plenty of room to grow within the franchise and become more than just an associate. Started out as a walk-in, got hired and worked here for over 2 years and now I am the assistant manager which is great!

Cons

Customer service can always be somewhat painful when dealing with insensitive customers, but that doesn't mean we treat them inappropriately. Smile and nod and do your best to handle their issue.

Explore other reviews about The UPS Store

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Nice bosses, good coworkers, predictable work

Cons

Stressful or rude customers, busy days

3.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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