Stay away unless you want to be taken advantage of for minimum wage - Photographer The RealReal Employee Review

2.0
Dec 8, 2024
Recommend
CEO approval
Business outlook

Pros

The people you meet, bonuses, & benefits. That’s basically it.

Cons

Managers are awful & favorite people who do not deserve it. They target certain people to try to get them to quit, & if they don’t then they’ll find a way to fire you. Pay sucks.

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The RealReal Response
1y
Thank you for sharing your feedback. We’re pleased to hear that you appreciated the people you met, along with the bonuses and benefits. At TRR, we’re committed to fostering an environment where all employees feel valued and supported. We’re sorry to learn that your experience with management did not meet expectations. If you’d like to provide more specific details about your experience, we invite you to reach out to us at trrfeedback@therealreal.com. Thank you again for your feedback.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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