Ok to start for resume - Consignor Relations Representative The RealReal Employee Review

2.0
Dec 6, 2024
Recommend
CEO approval
Business outlook

Pros

Make professional relationships and learn

Cons

Horrible management, too controlling, doesn’t allow room for errors

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The RealReal Response
1y
Thank you for sharing your experience. We’re glad to hear that you were able to make professional relationships and learn during your time with us. However, we’re sorry to hear that your experience with management did not meet your expectations. At TRR, we strive to create an environment that allows for growth and learning, and we understand that management plays a crucial role in fostering that. If you'd like to provide more details or discuss your experience further, please don’t hesitate to reach out to us at trrfeedback@therealreal.com.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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