The True Leaders - Associate Director The RealReal Employee Review

5.0
Jan 22, 2016
Recommend
CEO approval
Business outlook

Pros

To quote Publilius Syrus, "Anyone can hold the helm when the sea is calm." - Working at The RealReal has been such a life changing and learning experience for me. The RealReal is growing so fast that to keep up you have to be a leader, you have to challenge yourself ever day. Not once at The RealReal have I ever felt, I was not supported, or inferior - I have always had the knowledge and the tools to succeed. The company thrives off employees who are eager and devoted. You can tell the second you start here that the passion for The RealReal is everywhere. I have been with the company for over two years and have been promoted twice in those two years. I was also one of the higher producers in the sales team, so to take me "out of the field" shows a lot about a companies desire to create more leaders.

Cons

I have not one bad thing to say

Explore other reviews about The RealReal

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

it was really easy and great benefits

Cons

doesn't help to build a real career, and not a lot of learning involved or real experiences

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

See reviews by: Helpful|Rating|Date|All