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      The RealReal

      Engaged employer

      The RealReal reviews

      :( - Anonymous employee The RealReal Employee Review

      1.0
      Sep 2, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      diverse inventory and nice coworkers

      Cons

      The combination of ineffective leadership, a toxic culture, and insufficient benefits creates an environment that is difficult to navigate and thrive in. The benefits offered by The RealReal are inadequate compared to the demands of the job. compensation does not align with the expectations and challenges faced in their roles, leading to dissatisfaction among staff. lack of support and clarity from leadership, which contributes to a toxic work environment where favoritism and gossip are prevalent. experiences of microaggressions, which further exacerbate the negative atmosphere.

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      The RealReal Response
      1y
      Thank you for submitting your feedback. We are happy to hear that you enjoyed exposure to our diverse inventory and had a great experience with your colleagues. We are saddened to hear that your interactions with leadership led to a disappointing experience with TRR. Please know, we are dedicated to continuously improving our employee's experience and would like to provide leadership with feedback to improve the work environment. If you are comfortable, please submit an All Voices report detailing your experience so that we can look into the matter further. Thank you again for your honest feedback.

      Explore other reviews about The RealReal

      5.0
      May 8, 2026
      Merchandise operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

      Cons

      When you don't reach your goal, they do get on you/

      1.0
      Jun 11, 2026
      Account luxury manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Working with designer items and high-value clients might sound appealing at first, but the overall experience fell far short of expectations. The environment and management made it difficult to enjoy what could have been a great role.

      Cons

      Constant driving and long hours, including weekends, just to attempt hitting unrealistic quotas. Pay is low for the workload and expectations, with heavy micromanagement throughout. High turnover is a clear issue—many inherited clients complained about inconsistency, lost items, and lack of follow-through. The culture feels cliquey and unprofessional, and the company’s polished linkedin image does not match the actual day-to-day experience.

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