Worst Talent Acquisition Leadership...ever. - Recruiter The RealReal Employee Review

1.0
Nov 19, 2021
Recommend
CEO approval
Business outlook

Pros

There aren't any pros to this company or the team.

Cons

Terrible processes, compensation, and leadership on the recruiting team. People hired into management and Director roles who are not even qualified to be a Lead. Executive Leadership doesn't know how create, foster and retain talent. More so, Executive Leadership doesn't know how to identify great talent, they are more concerned about filling an empty seat with anyone who will accept the terrible pay. The People Ops team is terrible, they want everyone else to do their job for them. Terrible follow up, don't attend meetings that they put on your calendar, and they take days if not weeks to respond to an email. Leadership on the People Ops team is some of the worst I have ever worked with. More than 70% of the recruiters have resigned within the last 90 days, and some how, leadership still have their jobs.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

1
See reviews by: Helpful|Rating|Date|All