Stay far far away- awful company to work for! - Anonymous employee The RealReal Employee Review

1.0
Apr 21, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

401k matching (25% after first year) Lunch plan

Cons

No raise potential at all- if you go above and beyond your job AND work IN PERSON through an entire pandemic THROUGH our cities’ shelter-in-place order you MIGHT get lucky with an 80 cent hourly raise (most of my coworkers got even less) Zero upward mobility (even though HR will lie to you as they’re hiring you) No work-life balance if your department is in anyway tied to the retail locations (I had to come in for my shift on NYE even though there was absolutely no work to do) Unprepared management - on my third manager this year HR will either gaslight you or completely ignore you (my assigned HR rep has never answered any of my emails) Company policy can change in an instant without them ever telling you

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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