Run for the hills - Sales The RealReal Employee Review

2.0
Dec 11, 2020
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Loved my coworkers. It was great when I first started.

Cons

Unrealistic goals. Everything changed after going public.

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The RealReal Response
5y
Thank you for leaving your review. Our team members are valued and we are happy that you enjoyed TRR's culture, benefits and perks. We recognize that internal changes can often effect an employee’s daily experience and we are constantly seeking ways of improving our organization as a whole. Your feedback is appreciated as we navigate the new opportunities and challenges of a rapidly growing company.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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