Tough job - Sales Manager The RealReal Employee Review

3.0
Dec 2, 2020
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Work from home

Cons

Constant changes with company structure including organizational and commission No work/life balance Unattainable sales goals Managers play favorites

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The RealReal Response
5y
Thank you for providing your feedback. We appreciate your commitment to TRR. To help create a work environment of trust and empowerment, we have launched leadership coaching. Regarding your sales goals and commission structure, we are open to more specific feedback if you’d like to reach out to trrfeedback@therealreal.com directly. In the meantime, please do not hesitate to reach out to your local People Business Partner.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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