Fashion Luxury reciever - Anonymous employee The RealReal Employee Review

3.0
Nov 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

management- Always willing to help Good leadership $50 credit from eat club Ample parking space, free shuttle from Glen Park Bart Extensive OT offers Little lunch socials Security everywhere Two big break rooms Coffee machines, snack bar Refer new employees you get $500 bonus (minus taxes $280)

Cons

HR doesn’t care Most managers aren’t too friendly Pretty clicky Department’s pay— starting is $16.50.. you don’t always get a raise and if you do, it’s barely 50 cents every year Can’t really move up unless you’re highly liked by superiors

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The RealReal Response
7y
Thank you for your feedback as we truly appreciate the opportunity to do better. Our HR team cares for all of our employees in Brisbane deeply, we are only here to support and represent YOU! Please connect with us in person to give us the opportunity to connect with you further.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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