I'd say it's a joke but it's not even funny... - Anonymous The RealReal Employee Review

1.0
Nov 9, 2017
Recommend
CEO approval
Business outlook

Pros

Although they get no credit and are seen as a threat by incompetent management, there truly are some talented and cool people working here. Which is why there is a high turnover- no one with an ounce of experience and knowledge is dumb enough to make this longterm.

Cons

I wasn't going to waste my time writing this as I vowed on my last day to never give this company another second of my time, but the amount of fake reviews is nothing short of an outrage- not to mention the fact that an internet based company thinks that posting 100 5 star reviews in the course of 2 days isn't a blatantly obvious fallacy. I'm embarrassed for them. On to the real CONS: High school environment- SOOO much drama created by bratty young girls, most of whom have never worked in a professional environment so they don't possess the capacity to comprehend that tears don't belong at work, nor do they realize they aren't working in a fashion hub. It's a dirty warehouse and you're cleaning ear sludge off someone else's jewelry. Take it down a notch, you minimum waged slave with nice clothing. Awful Management- While you'd think it might give me great pride to be more qualified than my manager, it further inflames my bile duct. Steal credit, know nothing, accuse employees of various undesirable deeds, lack a team mentality. That is just poor leadership. Even Worse HR- Urinating on the Human Resources code of ethics daily with such popular moves as spreading employee gossip and suggesting any employee confiding a work issue see a shrink. Conditions- Mold, temperature control violations. It's an OSHA field day in there. Compensation- The standard wages make it feel like volunteer work, except there is nothing optional. Forced overtime, forced weekends, forced indoor lunches bc breaks are too short to go anywhere. Constant Rule Changes- Obey all guidelines, even if they didn't notify you of policy changes. They'll penalize you for them anyway. There is so much more to say but I am getting SO aggravated as I write this. I also suspect that my brain has been working overtime to suppress the portion of my memory that stores this experience.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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