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      The RealReal

      Engaged employer

      The RealReal reviews

      Sales Assistant - Sales Assistant The RealReal Employee Review

      5.0
      Sep 18, 2017
      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      There is a great and friendly work environment, the work is interesting if you're into fashion, the hours can be flexible if you need them to, you get to see a lot of the city during home appointments, the kitchen is stocked with snacks and drinks, the company promotes from within, there are opportunities for paid overtime for hourly employees, health/vision/dental benefits can be affordable for all employees.

      Cons

      Only for someone who enjoys a fast-paced work environment.

      avatar
      The RealReal Response
      8y
      So glad that you have found The RealReal to be a great place to work. Thanks for taking the time to write your review, and for being one of the wonderful team we have in NY!

      Explore other reviews about The RealReal

      5.0
      Jul 31, 2025
      Marketing coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is amazing here, best ever

      Cons

      None it’s a dream job

      avatar
      The RealReal Response
      10mo
      Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
      2.0
      Jun 13, 2026
      Resales specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

      Cons

      Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

      1
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