Not so RealReal - Anonymous employee The RealReal Employee Review

1.0
Jun 28, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working for this company.

Cons

If you want to be worked like a slave with no positive encouragement this is the place for you. I have never felt so put down at a job before. People with educated backgrounds who are taleneted suddenly turn into robots month to month. You don't matter at this company. No one cares about you, not even HR. Management is all catty gossip queens. You constantly see new faces because people are to smart to stay at a company like this that's extremely unprofessional. I would never recommend a company like this, who doesn't even bother to put AC or a heater in the warehouse for the employees. All they want you to do is work faster faster faster and screw the quality of your work because it's all about numbers.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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