This should be your Plan Z if Plans A-Y fall through. (if I could rate negative I would need more boxes) - Copywriter The RealReal Employee Review

1.0
Feb 27, 2017
Recommend
CEO approval
Business outlook

Pros

You work hands on with merchandise but still not worth it.

Cons

Management is inexperienced, unapproachable, non-supportive, lacks imagination, delegates others to do work they are supposed to be doing to make it seem like department runs smoothly (it does not). I can go on forever but I will simply say...just don't the slow death is not worth it. The people that run departments run it like a high school drama show that is not entertaining and will only deter you from continuing your career in fashion. This is where your passion will go to die.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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