Shady Management - Receiving The RealReal Employee Review

1.0
Feb 16, 2017
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn all the Luxury designers and product knowledge.

Cons

The management is disgraceful. They have no shame is what they do which is, worrying about if an associate is better dressed than the manager. If they don't like you for you and had nothing to do with your work ethic, they'll make make up anything to make you quit. It's like high school and mean girls the movie in real life. It's really sad that those who you're supposed to look up to do not cat for your best interest. Also the job description isn't what you're actually doing, the company should absolutely pay their associate more to clean disgusting discharge and muddy shoes. Overall an alright company with ridiculously disgusting management.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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