Pretty bad place - CSA - Customer Service Associate The Brick Employee Review

1.0
Aug 19, 2025
Recommend
CEO approval
Business outlook

Pros

None to be had here.

Cons

Upper management wasn’t supportive, middle management tried to be supportive but usually had their hands tied from UM, sales staff tried pawing parts of their jobs onto us (making us us the bad guys having call clients to inform them of back orders). Pay discrepancies everywhere with the hourly staff and they treated minimum wage raises as annual raises.

Explore other reviews about The Brick

5.0
Feb 18, 2024
Recommend
CEO approval
Business outlook

Pros

Fun, exciting atmosphere for all employees

Cons

Hard work/school balance with scheduling

2.0
Nov 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of my colleagues are nice.

Cons

I can only say that it is not an ideal place for me.

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