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      The AA

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      The AA reviews

      not great - Anonymous employee The AA Employee Review

      2.0
      Nov 5, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady schedule, the other call handlers are amazing

      Cons

      unless you are in with management, you will not be able to progress, they pick their favorites and that's who gets all the benefits. very busy, not enough breaks

      avatar
      The AA Response
      7y
      Sorry to hear you’ve had this experience, we certainly don’t condone this kind of behaviour. We take the time to listen to current and former colleagues about the contact centre environment in our efforts to improve. Many thanks for taking the time to send us your feedback.

      Explore other reviews about The AA

      5.0
      Dec 29, 2017
      Anonymous contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      I joined the AA's content team in 2017 to assist with their digital transformation project and found it to be a supportive, enthusiastic and generally fun environment to work in.

      Cons

      Shareholders could be tricky to work with but with time, I was able to navigate it all and get stuff done.

      9
      4.0
      Feb 11, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There's a period of real change happening currently, coupled with a well loved brand which makes it an exciting business to be part of if you want to make a difference.

      Cons

      There's lots going on, so the pace is sometimes quite challenging.

      7
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