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      The AA

      Engaged employer

      The AA Reviews

      4.4

      88% would recommend to a friend

      (1,361 total reviews)

      Jakob Pfaudler

      92% approve of CEO

      87% positive business outlook

      Ratings by category

      4.5

      Diversity and inclusion

      4.4

      Culture and values

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      4.3

      Career opportunities

      The AA has an employee rating of 4.4 out of 5 stars, based on 1,361 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The AA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Jul 1, 2026

      Supportive and inclusive workplace with growth opportunities

      Customer outcome leader
      Recommend
      CEO approval
      Business outlook

      Pros

      The AA is a supportive and inclusive place to work with immense opportunities open for development, training and promotion throughout the business.

      Cons

      I have not come across any cons

      avatar
      The AA Response
      5d
      Thank you for taking the time to share your experience and for your continued commitment over the past 5 years. It’s wonderful to hear how positively you view The AA as a supportive and inclusive place to work, and that the opportunities for development, training, and career progression have made such a positive impact. We’re especially pleased that you’ve recognised the investment we make in helping colleagues build their skills and develop their careers. Supporting our people to grow and reach their potential remains a key priority, and it’s encouraging to hear this reflected in your experience. Thank you also for your kind words and advice. Prioritising our people will continue to be central to everything we do, because we know that by supporting our colleagues, we can continue to deliver the best possible outcomes for our customers. Thank you again for everything you do to support your colleagues, our customers, and the continued success of The AA.
      5.0
      Jul 1, 2026

      Great place to work

      Head of trading
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture at the AA is great

      Cons

      Sometimes project work could be done more efficiently

      5.0
      Jul 1, 2026

      Great culture but fast-paced environment may not suit all

      People partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture: pacey, forward focused, great people Environment: newly refurbished offices in London and Basingstoke

      Cons

      Quick paced environment, and very action focused - won’t suit everyone

      avatar
      The AA Response
      6d
      Thank you for taking the time to share your experience and for your continued commitment over the past 5 years. It’s fantastic to hear how positively you view our culture, our people, and the forward-looking direction of the business. We’re also pleased that the investment in our workplace environments, including the refurbished offices, has made a positive impression. Creating spaces that support collaboration and provide a great place to work is an important part of enhancing the colleague experience. We appreciate your balanced comments around the pace of the business. As we continue to evolve and deliver change, we recognise that our fast-paced, action-oriented environment can be demanding. While this won't suit everyone, we remain committed to supporting our colleagues through change and ensuring they have the tools, development, and support needed to succeed. Thank you again for your contribution and for everything you do to support our people and customers.
      Viewing 1 - 3 of 1,361 Reviews
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      ReviewsThe AA reviews

      Glassdoor has 1,409 The AA reviews submitted anonymously by The AA employees. Read employee reviews and ratings on Glassdoor to decide if The AA is right for you.