The AA Reviews

4.4

88% would recommend to a friend

(1,358 total reviews)

Jakob Pfaudler

93% approve of CEO

88% positive business outlook

The AA has an employee rating of 4.4 out of 5 stars, based on 1,358 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The AA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great people culture. Forward thinking with great aspirations to keep moving forwards. Opportunities to grow within the business. Commitment to training staff in AI. Some excellent perks such as free breakdown cover.

Cons

Reward benefits could be stronger. No yearly individual person development pot to fund up-skulking courses or qualifications. 3-day per week in office commitment required.

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Innovative, fast paced company Good benefits package overall Great people Good facilities

Cons

Holidays could be more generous

avatar
The AA Response
15h
Thank you for taking the time to share your experience. It’s great to hear how positively you view The AA as an innovative and fast-paced organisation, and that our people, benefits, and workplace facilities have all contributed to a positive experience. We also appreciate your honest feedback around annual leave and development opportunities. Supporting colleagues to learn and grow is a key priority for us, and we’re committed to ensuring development opportunities are available at all levels of the organisation. Whether through formal learning, mentoring, internal vacancies, or initiatives such as our investment in AI skills, we want colleagues to feel they can continue to build their careers with The AA. Thank you again for your contribution and for helping us continue to improve the colleague experience.
5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Senior Management team are very supportive. We create an engaging working environment. We work together not only as a team but as one big family.

Cons

Nothing honestly springs to mind.

avatar
The AA Response
16h
Thank you for taking the time to share your experience, and for your continued commitment over the past 10 years. It’s wonderful to hear that you’ve experienced such a supportive leadership team and an engaging working environment throughout your time with The AA. We’re especially pleased that you feel part of a collaborative team where colleagues support one another and work together towards shared goals. Creating an environment where people feel valued, connected, and able to thrive is something we’re passionate about. Thank you also for your kind words and encouragement. It’s feedback like this that reminds us what’s working well and motivates us to keep building on the positive culture we’re striving to create. Thank you again for everything you do to support your colleagues, our customers, and the continued success of The AA.
Viewing 1 - 3 of 1,358 Reviews

Glassdoor has 1,406 The AA reviews submitted anonymously by The AA employees. Read employee reviews and ratings on Glassdoor to decide if The AA is right for you.