A masterclass in incompetence – HR with not an ounce of integrity - Analytics Engineer The AA Employee Review

1.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

The hiring manager seemed genuinely interested in the work and professional during interviews. The role itself had potential, which makes the experience that followed even more disappointing.

Cons

This was by far the most disorganised and unethical hiring process I’ve encountered. After issuing a formal offer and start date, HR repeatedly contradicted themselves and asked for the same documentation multiple times including items I had already provided directly from the Home Office and immigration lawyers. When they were unsure how to proceed, rather than being transparent or seeking clarification, they chose silence. Calls went unanswered, emails ignored, and information was withheld. They eventually rescinded the offer over the phone without a single written explanation, weeks after confirming that all requirements had been met. It became clear that the HR and onboarding team either lacked understanding of their own compliance process or simply didn’t care to act with honesty. Their behaviour showed zero ownership, zero transparency, and zero accountability. This is not how any reputable organisation should treat candidates especially after making a formal offer.

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5.0
Dec 29, 2017
Anonymous contractor
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CEO approval
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Pros

I joined the AA's content team in 2017 to assist with their digital transformation project and found it to be a supportive, enthusiastic and generally fun environment to work in.

Cons

Shareholders could be tricky to work with but with time, I was able to navigate it all and get stuff done.

9
4.0
Feb 11, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's a period of real change happening currently, coupled with a well loved brand which makes it an exciting business to be part of if you want to make a difference.

Cons

There's lots going on, so the pace is sometimes quite challenging.

7
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