Pros
Good benefits (if you manage to be employed for more than two years); in Clearwater court good canteen
Cons
Where do I start …. Since privatisation of the water industry in 1989, the company has been going downhill. Remember, this is an organisation who will get their guaranteed annual revenue whether they do the job or not … and this reflects through the whole company, which feels very much like the old public sector … The basic problem with TW is that there is a vacuum where leadership direction should be … and basically this is the failing of the company. With each change of leadership in the organisation comes new ideas, new ways of doing things, i.e. re-structure (with old people staying and new people leaving) and each management (as in any other organisation) looks at how do I maintain my salary for as long as I can without it costing me too much. What organisation would allow a re-structure of the business to take place 12 months after the previous one? What organisation would submit a five-year strategic plan (2020-2025) which would be rejected by the regulator with serious concerns over the content? What organisation can afford to have 45% of employees in managerial or business supporting functions and only 55% in operations? What organisation would rather hire and maintain leadership and senior employees who talk the talk, but not walk the walk? What organisation would not seriously look at their performance, analyse where the problems lay, identify priorities of solving the problems and create a plan on how to get on with the job? If you are looking for the answer to what organisation …. It is a company whose leadership does not have a strategic plan and forgets that their business is to produce clean water and treat wastewater. The lack of understanding of the business and the lack of direction is passed from executives onto senior managers, from senior managers onto managers and from managers onto the bottom line. This is then reflected in employee relations and employees’ desire to do the job … whether it is unfair bonus processes; shamble of an employee performance reviews; biased decision-making process; no objective ways of measuring performance or anything else … In summary, I would not recommend this job to any self-respected professional who want to do a good job of their work.