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Thames Water Reviews

Updated 4 February, 2018
112 reviews

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2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Steve Robertson
5 Ratings

112 Employee Reviews

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Pros
  • There is no pressure to stay late allowing for a great work-life balance (in 6 reviews)

  • Family working environment where relationships with colleagues are as important as outputs (in 7 reviews)

Cons
  • Work life balance not great - very little perks (in 4 reviews)

  • Senior management keep changing the focus which has a severe downstream impact on lower level staff (in 5 reviews)

More Pros and Cons

  1. "I enjoyed working at Thames Water"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Really good people to work with

    Cons

    Went through a lot of change


  2. "Great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time

    Pros

    Pension, flexible, good salary and opportunities to progress.

    Cons

    Can be a bit difficult to communicate between departments


  3. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    nice environment and helpful colleagues

    Cons

    silo mentality across the business


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Focus on your People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Clapham, London, England (UK)
    Former Employee - Manager in Clapham, London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    Job opportunities. UK's biggest Water Utility. Higher wages as comparable to rest of UK. H&S focused.

    Cons

    Abuse their monopoly as biggest water utility. Do not want to told or advised with people with experience. Poor people management and engagement.

    Advice to Management

    Do not push graduates into strategic management positions to soon. This creates a big experience gap within the company and strategic decisions gained through life and industry experience cannot be achieved with a negative effect on the company and people (employees and the customer).


  6. Helpful (3)

    "Ok, if you're a female!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Customer Service Representative in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thames Water part-time (More than a year)

    Pros

    If you are a woman, then you will have affirmative action working in your favour.

    So excellent career progression for females, in almost any role, irrespective of experience skills or qualifications.

    Cons

    No job progression if your a straight, white male. You will be marginalised and discriminated against when applying for jobs. As most middle management are women, who have now shifted equality to mean girls only haha!

    If you are a white man considering applying, consider this as an interim job until you find something else.

    -Pay is lacking, with little appreciation for work done,

    - You are expendable

    Advice to Management

    Companies today are mired in cultural marxist, hiring practices, and big companies won't feel the pinch when women decide to leave work to have children. So there really is nothing that management can or will do.


  7. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    Great learning experience and autonomy

    Cons

    Manual processes and workarounds, slow change

    Advice to Management

    Significant investment required to improve legacy systems


  8. "Has potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reading, England (UK)
    Current Employee - Manager in Reading, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    This company and it's people do amazing things keeping London operating every day

    Cons

    The new CEO has bought in a team with little experience and got rid of the ones who knew what they were doing

    Advice to Management

    Think about your loyal people as much as the regulator and the press


  9. Helpful (1)

    "Good start, poor future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Customer Service Agent in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Thames Water full-time (Less than a year)

    Pros

    Thames can be flexible. Sometimes management are keen to progress people but lack the tools to do so.

    Cons

    Poor pay.
    No insanities to achieve.
    Poor job opportunities.
    Treated like a child - lack of trust

    Advice to Management

    Progress people. Offer rewards to those that deserve it.
    TRUST!


  10. "An okay business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time

    Pros

    Good work colleagues and it was fun

    Cons

    Not very interesting, and a public sector attitude.


  11. "Working for Thames"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time (More than a year)

    Pros

    Good location and offices, colleagues

    Cons

    Bonus only for managers, pay low salaries


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