Thames Water Reviews | Glassdoor.ca

Thames Water Reviews

Updated 16 October, 2017
100 reviews

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2.5
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Thames Water CEO Martin Baggs
Martin Baggs
47 Ratings

100 Employee Reviews

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Pros
  • There is no pressure to stay late allowing for a great work-life balance (in 6 reviews)

  • Family working environment where relationships with colleagues are as important as outputs (in 7 reviews)

Cons
  • Work life balance not great - very little perks (in 4 reviews)

  • Senior management keep changing the focus which has a severe downstream impact on lower level staff (in 5 reviews)

More Pros and Cons

  1. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    wide range of areas of business to get involved with

    Cons

    like most corporate bodies there is sometimes a lot of red tape to get through to get things done, but conversely a good company to get to know how to work if you new to the workplace


  2. "Solutions/Project Team Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thames Water full-time

    Pros

    Big company with many great peers and colleagues who work hard to deliver critical services for millions of customers. Signs of passionate (change driven) leaders in the middle management areas of the company structure.

    Cons

    Difficult industry to influence process and technology changes - innovation is considered important but risk averse core business slows, and or restricts routes to adoption and implementation.


  3. "Good working environment, would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    There is plenty of room for progression

    Cons

    Management can be very hit or miss


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Technician in London, England (UK)
    Current Employee - Process Technician in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    Management treat you like a mushroom

    Cons

    A very poorly paid mushroom

    Advice to Management

    Get some real ones with real life experience, real life skills and some knowledge about the scope of work


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great and that makes it a really nice place to work

    Cons

    Poor and inconsistent leadership makes working here a real challenge

    Advice to Management

    Get a strategy together get the support and stick to it


  7. "Great company for opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Reading, England (UK)
    Current Employee - Project Manager in Reading, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Thames Water full-time (More than a year)

    Pros

    Thames offer a great graduate scheme that offers a lot of opportunities if you are unsure which direction you want to take your career in. The staff are for the most part very friendly and helpful and there is a good working environment in most of the offices.

    Cons

    People are often overworked and budget limitations often halt progress.
    Change generally happens very slowly.

    Advice to Management

    Invest more in permanent staff to increase internal skill sets and cut back on the use of contractors.


  8. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Reading, England (UK)
    Former Employee - Administrative in Reading, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    Great location and nice offices
    Loved the canteen!
    Working hours are good (8-4 or 9-5)

    Cons

    Worked as a temp (nearly everyone at Thames is a temp) so no real chance of promotion or job security.
    Glass meeting rooms so everyone can see you, what's that about?!

    Advice to Management

    Include the temps in what's going on in the department where possible as they could end up being there for years, and they make up a large number of the employees. When I worked there in a small team of 7, only 2 of us were temps and we were excluded from every meeting or discussion about the department - it was isolating and really poor management.


  9. "Fair pay but unless your a graduate you go no where."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fair pay but unless your face fits no chance of promotion. Ok offices little jaded in places. Pension is quite good.

    Cons

    Poor career progression unless you speak in the correct way and have been to university and are a yes person. No benefits unless you are a m grade. Keep telling you to save money yet offer bonuses for under performing m grade managers.

    Advice to Management

    Invest in everyone not just the m grade managers. Need to review how to run a organisation. Say we all in it together then offer 90% of staff nothing whilst the 10% take everything.


  10. "its about who you know not what you do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician/Process Operator in South (India)
    Current Employee - Technician/Process Operator in South (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 10 years)

    Pros

    you work by yourself and are mostly left alone. your outside which is good in nice weather.

    Cons

    too much of a boys club and useless qualification. no develepment.

    Advice to Management

    actually pay attention to tech's and site's not just when it suits you. managers are a complete waste of time they only care about looking good not improving sites. they dont actually manage anything other than there reputation and paperwork. site ownership is a joke. tech's are viewed by there site's performance not theres. if someone has been on the same site for 11 years then he struggles if he goes to another so they keep him there and say hes a good tech.


  11. Helpful (1)

    "No work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Reading, England (UK)
    Former Employee - Customer Service Agent in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    Building was in a good area

    Cons

    Management were very poor. They did not care about the staff at all, only wanted results and targets to be kept to - rather than taking into consideration stress etc.

    Advice to Management

    Show a bit more heart, be a little human and appreciate employees are never perfect but are willing to improve.


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