Thames Water Reviews | Glassdoor.ca

Thames Water Reviews

Updated 8 December, 2017
106 reviews

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2.4
StarStarStarStarStar
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Steve Robertson
3 Ratings

106 Employee Reviews

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Pros
  • There is no pressure to stay late allowing for a great work-life balance (in 6 reviews)

  • Family working environment where relationships with colleagues are as important as outputs (in 7 reviews)

Cons
  • Work life balance not great - very little perks (in 4 reviews)

  • Senior management keep changing the focus which has a severe downstream impact on lower level staff (in 5 reviews)

More Pros and Cons

  1. "Has potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Reading, England (UK)
    Current Employee - Manager in Reading, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    This company and it's people do amazing things keeping London operating every day

    Cons

    The new CEO has bought in a team with little experience and got rid of the ones who knew what they were doing

    Advice to Management

    Think about your loyal people as much as the regulator and the press


  2. "Good start, poor future."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Swindon, Wiltshire, South West England, England (UK)
    Current Employee - Customer Service Agent in Swindon, Wiltshire, South West England, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Thames Water full-time (Less than a year)

    Pros

    Thames can be flexible. Sometimes management are keen to progress people but lack the tools to do so.

    Cons

    Poor pay.
    No insanities to achieve.
    Poor job opportunities.
    Treated like a child - lack of trust

    Advice to Management

    Progress people. Offer rewards to those that deserve it.
    TRUST!


  3. "An okay business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time

    Pros

    Good work colleagues and it was fun

    Cons

    Not very interesting, and a public sector attitude.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Working for Thames"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time (More than a year)

    Pros

    Good location and offices, colleagues

    Cons

    Bonus only for managers, pay low salaries


  6. "Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Good training package for staff.
    Flexibility to work but always watch over your back.
    Free station car parking permit which is handy.

    Cons

    No bonus
    No pay rise
    PDR reviews are politically driven and not on evidence base.
    Too many Alliance which makes TW staff invisible and not heard.
    Organisation structure change happens every 2 years so the employees are constantly on the fear of being unemployed.
    Hard to get hold of HR. They are not really working for the staff but firefighting.
    No internal promotion or job opportunity for employees.

    Advice to Management

    Take ownership and stop blaming staffs below you for your incompetence.


  7. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Thames Water full-time

    Pros

    wide range of areas of business to get involved with

    Cons

    like most corporate bodies there is sometimes a lot of red tape to get through to get things done, but conversely a good company to get to know how to work if you new to the workplace


  8. "Solutions/Project Team Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thames Water full-time

    Pros

    Big company with many great peers and colleagues who work hard to deliver critical services for millions of customers. Signs of passionate (change driven) leaders in the middle management areas of the company structure.

    Cons

    Difficult industry to influence process and technology changes - innovation is considered important but risk averse core business slows, and or restricts routes to adoption and implementation.


  9. "Good working environment, would recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Thames Water full-time

    Pros

    There is plenty of room for progression

    Cons

    Management can be very hit or miss


  10. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Technician in London, England (UK)
    Current Employee - Process Technician in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time (More than 5 years)

    Pros

    Management treat you like a mushroom

    Cons

    A very poorly paid mushroom

    Advice to Management

    Get some real ones with real life experience, real life skills and some knowledge about the scope of work


  11. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are great and that makes it a really nice place to work

    Cons

    Poor and inconsistent leadership makes working here a real challenge

    Advice to Management

    Get a strategy together get the support and stick to it


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